Privacy Policy
Effective Date: October 02, 2025
At Heart Fit Clinic, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.heartfitclinic.com or use our clinical services.
1. Information We Collect
We collect personal information in the following ways:
a. Information You Provide Directly:
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Full name, contact details (email, phone, address)
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Health and medical history provided during assessments or consultations
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Payment details when purchasing services or supplements
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Feedback, messages, or inquiries submitted via forms or email
b. Information Collected Automatically:
When you visit our website, we may automatically collect:
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IP address and browser type
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Date, time, and pages visited
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Cookies and analytics data to help improve our website performance
2. How We Use Your Information
We use your personal information to:
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Schedule and manage appointments
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Provide accurate health assessments and personalized treatment plans
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Process payments and issue receipts
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Send appointment reminders or follow-up communications
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Respond to inquiries and provide customer support
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Improve our website, services, and overall patient experience
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Comply with legal and regulatory obligations
We do not sell, rent, or trade your information to third parties.
3. How We Share Your Information
We may share limited personal information with:
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Authorized healthcare professionals within Heart Fit Clinic for your care
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Third-party service providers (e.g., payment processors, IT support, analytics) who help us operate our business
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Regulatory or legal authorities if required by law or in response to valid requests
All partners and service providers are bound by confidentiality and data-protection obligations.
4. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill the purposes described above
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Meet legal and professional obligations (e.g., medical record retention requirements)
After that period, your data will be securely deleted or anonymized.
5. Data Security
We use physical, administrative, and technical safeguards to protect your personal and health information from unauthorized access, alteration, or disclosure.
However, no online transmission or storage system is 100% secure. We encourage you to contact us if you have any concerns about data security.
6. Your Rights
You have the right to:
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Access and review your personal information
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Request corrections or updates to inaccurate data
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Withdraw consent for communications (e.g., marketing emails)
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Request deletion of your data where legally permissible
To exercise these rights, please contact us using the details below.
7. Cookies and Analytics
Our website may use cookies and third-party analytics tools (like Google Analytics) to improve site functionality and user experience.
You can control or disable cookies through your browser settings, though some features may not work properly if you do.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with an updated “Effective Date.”
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact:
Heart Fit Clinic
10601 Southport Road SW, Suite 203, Calgary, AB T2W 3M6
www.heartfitclinic.com